Terms and Conditions

These terms and conditions govern your purchases from, and your use of, the www.mgbeautyconcept.com website. By placing an order on www.mgbeautyconcept.com you agree to the current terms and conditions stated below and certify that all information you will and have submitted about yourself is correct. These terms and conditions forms a contract between you and MG Beauty Concept LLC, company registration number 559153–2493, 123 Beauty Lane, New York, NY 10001 (hereinafter "MG Beauty Concept", "we" or "us"), why we kindly ask you to read through these terms and conditions before using our website.

Conclusion of agreement

This website is addressed to you as an individual (consumer), of legal age in your country.

Once you have completed your order, an electronic confirmation/invoice will be sent to the email address you have entered in when placing your order. It is therefore important that you enter the correct email address when placing your order. In the confirmation you will find all information about your products such as name and price, as well as billing- and delivery address. We recommend that you save the confirmation in order to facilitate any contact with our customer service. If you have not received the confirmation, or if something is wrong with the confirmation received, please contact our customer service immediately.

The order confirmation (receipt) also serves as guarantee of proof of purchase.

Prices and payments

All prices shown on www.mgbeautyconcept.com are including tax (unless otherwise specified or selected by the customer), in accordance with applicable legislation. The prices do not include any delivery charges, which may vary depending on the selected shipping option. The current prices are shown on the website next to the product. In the event that the presented price is clearly incorrect, MG Beauty Concept is not obliged to offer the lower incorrect price. It is not possible to combine any discount codes with other campaigns or offers, unless otherwise specifically stated on the website.

In case an order will be shipped to a delivery address outside of the United States, import duties and taxes may be added, which will be charged when the shipment reaches your delivery address. You are responsible for the payment of such import duties and taxes. In order to make sure what kind of import duties and/or taxes that may apply to an order, we recommend that you contact your local customs office for further information.

MG Beauty Concept reserves the right to change or correct prices on all orders, as well as final sales. If a price is incorrect, this may cause MG Beauty Concept to cancel the purchase and refund the amount paid in the best possible way. This can be done at any time at the initiative of MG Beauty Concept.

Ordering and paying via www.mgbeautyconcept.com is safe and easy. You can choose between paying by bank- and credit card, invoice, partial payment or MG Beauty Concept gift card. Which payment options that are available to you and the country that you are ordering from are presented when placing the order. Payments can be made both before and after delivery, entirely according to the customer’s wishes and the payment options presented in the checkout. MG Beauty Concept reserves the right, from time to time, to add, remove or change among the payment options presented on the website. All products remain in MG Beauty Concept’s property until full payment is made.

Delivery

MG Beauty Concept takes the utmost care in receiving and handling orders and always strives to deliver your order in accordance with the delivery option you have chosen. Our normal delivery times are 2–10 working days depending on the selected shipping option. Orders placed on weekends are shipped the following Monday at the earliest. If delays in delivery should occur, without us notifying you of a longer delivery time, please contact our customer service. If you, in the event of such a delay, are no longer interested in your purchase, you are entitled to cancel your order. If the shipment has already been sent, you as the customer are obliged to receive the delivery. A cancellation is therefore not valid until confirmation has been received from MG Beauty Concept via email or telephone.

At MG Beauty Concept you can choose between different delivery options, and each shipping option is accompanied with information about estimated delivery time. It is important that correct and complete delivery information is provided at the time of ordering. If a package is sent to the wrong address that cannot be recovered, MG Beauty Concept reserves the right to charge for any additional shipping costs incurred, unless the incorrect address is due to an error on our part.

If any of the products you have ordered are out of stock when your order is being processed, only the products that are in stock will be delivered to you. In such a case, your order will be adjusted and you will be reimbursed for the products that could not be delivered. If you were not charged for shipping when the order was placed, you will not be charged for shipping when the order is adjusted.

In the event that you receive a damaged or opened parcel upon delivery, please notify the delivery carrier immediately.

Liability

MG Beauty Concept’s liability for delivery of the products purchased is limited to the applicable order confirmation and order value. MG Beauty Concept’s liability for any loss or damage arising from your order or your purchase on our website is limited to the total amount of your order, unless otherwise required by mandatory law.

MG Beauty Concept is not liable for indirect losses, such as loss of income or consequential damages, incurred by the customer or a third party.

MG Beauty Concept is not liable for failure to deliver goods where such failure is caused by circumstances beyond MG Beauty Concept’s reasonable control, which could not reasonably have been foreseen at the time of the order, and the consequences of which MG Beauty Concept could not reasonably have avoided or overcome.

Force majeure

MG Beauty Concept is not obligated to fulfil a purchase if there are obstacles beyond MG Beauty Concept’s control, such as governmental action, new or amended legislation, industrial action, sabotage, natural disaster, poor transport conditions, non-delivery from suppliers, or that goods are damaged in a manner beyond MG Beauty Concept’s control.

Product information

MG Beauty Concept has the right to adjust prices, add additional information, and make changes to product range and related information without prior notice. Care is taken to provide you as a customer with as accurate and true-to-life information as possible about our products. Regardless of that, MG Beauty Concept cannot guarantee that all content displayed on this website is entirely correct, complete, and up to date, especially since the color and appearance of products may vary depending on the settings and calibration of your particular device or screen.

Please note that product and packaging images presented on this website may vary in appearance from the actual product due to updates in packaging or formulation.

Right of withdrawal

You as a customer always have the right to cancel your order within 30 days from the date you receive the products you have purchased from us. Please note that you are responsible for checking that the products are undamaged upon receipt of your package. The products must be returned unopened, in their original packaging, and otherwise unused and undamaged. Opened and/or used products cannot be returned for hygiene reasons.

If you wish to cancel your purchase, please notify us in writing by contacting our customer service. It is important that the 30-day period is respected when exercising the right of withdrawal. Return shipping costs are paid by you as the customer.

When returning your products, it is important that you clearly write "Returns" and your order number on the package and send it to:

MG Beauty Concept

Attn: Returns

123 Beauty Lane

New York, NY 10001

Complaints

In accordance with applicable consumer legislation, all products that we sell should be free from defects. MG Beauty Concept guarantees that each shipment is examined before it is sent to the customer. Regardless of that, you as a customer always have the right to make a complaint about a product within a reasonable time from when the defect was discovered, but no later than 3 years from the date of purchase. Please note that a damaged product will not automatically be replaced without further review between you and MG Beauty Concept.

In the event of a complaint, please contact our customer service. If the product is no longer in stock at the time of the complaint, MG Beauty Concept reserves the right to offer store credit, a replacement item, or a full refund. In the case of an approved complaint, MG Beauty Concept will contact you before proceeding further. Complaints are normally handled within 3–5 working days of your report being received. In the event of an approved complaint, the amount will be refunded within 30 days.

For any returns made after the 30-day return period, MG Beauty Concept reserves the right, at its sole discretion, to decline the return.

Best-before date and allergic reaction

MG Beauty Concept would like to draw your attention to the fact that the shelf life of products may vary depending on how they are stored and used. On most of MG Beauty Concept’s products, a symbol is shown indicating the period of use once the packaging has been opened (6, 12, or 24 months). It is important that you as a customer follow the recommended use and storage of our products.

You are responsible for reading through the list of ingredients for each product, which is presented alongside our products on the website, to ensure that the product does not contain an ingredient you know you are sensitive to. Should an allergic reaction occur, please discontinue use and contact our customer service.

Personal information

When shopping on MG Beauty Concept’s website, MG Beauty Concept will store some of your personal data in order to, among other things, complete your purchase. Your personal integrity is important to us and we maintain a high standard of security when processing your personal data. You have the right to request access to your personal data, and if any information is incorrect, to have it corrected or deleted. You can read more about how we process personal data in our privacy policy. Should you visit our website, we use cookies to, for example, improve your experience of the website. You can read more about how we use cookies in our cookie policy.

User content

MG Beauty Concept’s website may include user-generated content, such as reviews and social media posts. MG Beauty Concept does not take any legal responsibility for such content and does not claim ownership of any rights in such content. If you have questions regarding content you have submitted, such as a review, please contact our customer service.

Fraud

All suspected fraud is reported to the relevant authorities. MG Beauty Concept reserves the right to cancel a purchase if there is suspicion of fraudulent activity.

Governing law and jurisdiction

These terms and conditions, and your use of this website, are governed by the laws of the State of New York, USA, without regard to conflict of law principles. Any dispute arising from these terms and conditions shall fall within the jurisdiction of the courts of New York, USA. In the event of a dispute, MG Beauty Concept complies with decisions issued by the relevant consumer dispute resolution body where the interpretation or application of these terms and conditions is at issue.

Intellectual property rights

All intellectual property rights, such as trademarks and copyright, on this website and in the material published on this website belong to MG Beauty Concept or its subsidiaries or licensors, and may not be used for commercial purposes without permission from the rights holder. Any use of this website or its content, including copying or storing such content in whole or in part, other than for your own personal, non-commercial use, is prohibited without the permission of MG Beauty Concept.

Company information

MG Beauty Concept LLC

123 Beauty Lane, New York, NY 10001

Organization number: 559153-2493

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